Rachel Severns: The Inbox Ninja
Today we’ll be chatting with a very successful virtual assistant, Rachel Severns.
Rachel is the savvy ally you need to transform utter chaos into divine organization. She’s passionate about helping small businesses bridge the gap between their initial success and the soaring success they dream about.
Expertly navigating the Gmail platform gives Rachel ninja status when it comes to your inbox, and she excels at turning dissatisfied customers into raving fans.
Mom to “Irish triplets” and a military wife, Rachel loves family time, Yoga sessions and traveling.
Fun fact: Rachel lives in Alaska and eats wild Alaskan salmon twice a week because her husband is an avid fisherman – umm, jealous!
Why should YOU tune-in?
This military spouse and mama wanted to get herself back into the job market and use her brain in a new capacity. She found Horkey HandBook and now makes $2,500/month working 20 hours per week. Her family uses that income to make upgrades to their home and travel whenever they want!
How did this savvy mom get into the online business? Find out on this episode of the Horkey HQ Podcast.
- Losing confidence after being a stay at home mom
- Email and operations management
- Streamlining and pivoting an online business
- Building a virtual assistant agency
- Choosing your niche
- Business expenses and overhead for an online business
- Getting started as a virtual assistant
- Customer service tools
1:01 – Rachel lives in Alaska! What’s that like?
3:23 – Rachel’s career history and journey into the world of being a virtual assistant
7:40 – How Rachel landed her first client and what she did for them
8:45 – What Rachel’s business looks like today
11:22 – Will Rachel start a virtual assistant agency?
13:17 – How many hours Rachel works and her income
15:19 – What Rachel spends money on
18:21 – Why Rachel invested in 30 Days or Less to Virtual Assistant Success
22:00 – Why Rachel chose email management and customer service in the first place
28:30 – Did Rachel try any other virtual assistant programs?
30:41 – Rachel’s one piece of advice
